Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎07-09-2024 10:27 AM

HP Recommended
Product: HP Notebook 14-dq1043cl
Operating System: Microsoft Windows 11

I have HP laptop model 14dq1043cl. When i press the t key, a t5 appears. When I press the y key, a y6. And visa versa for pressing 5 or 6 keys. I rebooted, no change. I did not recent5ly6 updat5e or any6t5hing like t5hat5. Y^ou can see what5 is happening as I t5y6pe t5his.  How can I fix t5his? T%hanks!

Category:
1 REPLY 1

‎07-12-2024 02:30 AM

HP Recommended

Hi @nancyk1234,

 

Welcome to the HP Support Community. 

 

I'd be happy to help you! 

 

I understand that you are having issues with the keyboard. 

 

Kindly perform the steps from this document for testing the keyboard and see how it goes. 

 

Hope this helps! Keep me posted for further assistance

 

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Nal_NR-Moderator
I am an HP Employee

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.