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Hello,

the spacebar no longer works as expected and you have to really hammer it to get it to work.  How can I get a replacement keyboard?

3 REPLIES 3
HP Recommended

Hi @icalbert101,

 

Welcome to the HP Support Community! 

 

Thanks for reaching out about your query regarding your keyboard! 

We're thrilled to have the opportunity to assist you and provide a solution.

 

I'm sorry to hear about the issue with your spacebar. Did this happen suddenly, or was there any accident, like liquid spillage or physical damage, that might have caused it?

Let me know and I'll guide you accordingly.

 

Take care and have an amazing day ahead! 🚀

 

Best regards,

Kuroi_Kenshi
I am an HP Employee

HP Recommended

Thank you for the response. 

there wasn’t an accident or spill. It seems like the spacebar just slowly wore out

HP Recommended

Hi @icalbert101,

 

Thank you for the response.

 

To help us get started on resolving your issue, could you please share your HP unit's serial number or product number via private message?

Note: The reason I'm requesting you to share a private message is because we value your privacy.

 

Need help finding your product number? We've got you covered! Check out this handy guide: 

https://support.hp.com/in-en/document/ish_2039298-1862169-16 

 

To access your private messages, simply click the private message icon on the upper right corner of your HP Support Community profile, next to your profile name. 

You can use this link as well: 

Private Messages - HP Support Community

 

We're looking forward to helping you get back up and running! 

 

Best regards,

Kuroi_Kenshi
I am an HP Employee

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