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‎04-02-2024 11:36 AM

HP Recommended
Product: HP ENVY - 17t-bw000 CTO
Operating System: Microsoft Windows 10 (64-bit)

The t on my keyboard is intermittent. Sometimes it works, sometimes it doesn't and sometimes it doubles (tt). Can this kepboard be replaced at home or do I need to send it to HP for repair. It may just need to be cleaned. I've sprayed it with canned air but no help. I could not find and videos on replacing the keyboard for this laptop.

HP ENVY - 17t-bw000 CTO

Category:
3 REPLIES 3

‎04-04-2024 10:53 AM

HP Recommended

Unless this is still under warranty, HP will not repair it.



I am a volunteer and I do not work for, nor represent, HP
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‎04-04-2024 02:26 PM

HP Recommended

Well that sucks. So I have to buy a new laptop or just deal with the problem.

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‎04-04-2024 02:57 PM

HP Recommended

Your other option is to have the keyboard replaced -- but depending on how old the laptop is, it could easily cost more to buy the keyboard and pay to have it replaced than to simply replace the laptop.



I am a volunteer and I do not work for, nor represent, HP
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