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- HP Community
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- Notebook Hardware and Upgrade Questions
- know motherboards complete caracteristics

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07-28-2021 09:36 AM
Hello , i would like to know motherboard caracteristics , in particular about RAM , wich frequencie maximum and how much Go per slot .
i ' ve downloaded the 2 manual , read hundreds pages , search in my detail's product page , found nothing talking about that ...
Could you help me please , i need to buy and upgrade my RAM , my notebook is very slow .
Thanks in advance
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07-28-2021 10:01 AM
hi
17-by0024nf Product Specifications
Intel® Core™ i5-8250U
4 GB DDR4-2400 SDRAM (1 x 4 GB)
Two memory module slots (7th and 8th generation Intel Core processors):
Supports up to 16 GB of system RAM in the following configurations
however it is necessary to check open computer
also tested the scan:
Crucial.fr - Le scanner système Crucial
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Windows 11 22h2 inside , user
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07-28-2021 10:01 AM
hi
17-by0024nf Product Specifications
Intel® Core™ i5-8250U
4 GB DDR4-2400 SDRAM (1 x 4 GB)
Two memory module slots (7th and 8th generation Intel Core processors):
Supports up to 16 GB of system RAM in the following configurations
however it is necessary to check open computer
also tested the scan:
Crucial.fr - Le scanner système Crucial
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Please remember to mark the answers this can help other users
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Windows 11 22h2 inside , user
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07-28-2021 10:09 AM
You're running 4GB with Win10, and while that is the minimum, Win10 should run find with no slowness or lag. Adding 4GB more of RAM is not going to produce a major speedup in performance, and in fact, you might not see any gain at all.
I am a volunteer and I do not work for, nor represent, HP
07-28-2021 10:33 AM
hi
Indeed 4go is the bare minimum @WAWood
Even if that will not make the computer extremely fast, it could be relieved 4go if we do nothing yes, that is good
But for example, open firefox and a running game
just see the memory used, and with 16gb here!
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Windows 11 22h2 inside , user
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07-29-2021 08:20 AM - edited 07-29-2021 08:39 AM
hi and thanks to you .
with 4Gb ram , my notebook is very slow , disk usage is at 100 % and even move mouse is difficult when firefox is opened .
this is very very hard , or impossible to use this notebook wile firefox is used or 3 others programs ...
My memory is all the time used at 90 % even if i do anything and no opened program .
i've uninstalled all HP programms , windows unused services etc ... but nothing to do , result is same , unusable when i use my notebook intensively .
performance screenshoot with only firefox opened and 4 tabs :
07-29-2021 10:30 AM
There is more than to try
it seemed to me that 4gb it had to be very fair
After that may not solve everything, but a memory that saturates is not terrible
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07-30-2021 02:42 AM - edited 07-30-2021 02:42 AM
Hi , the problem is , that is not only memory , the disk 😧 has 100% used if i open one more tab or do anything other at same time , and at this point the notebook become unusable.
i show you just before limit but if you want i can show you when notebook become unusable : disk at 100 % and memory at 98 % .
Can i do other things than add memory to hope solve this problem ?