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‎02-06-2019 07:40 PM

HP Recommended
Product: HP STREAM NOTEBOOK X6Y12LA
Operating System: Microsoft Windows 8 (32-bit)

Mi computador portatil de batería interna no enciende si no esta conectado. Al estar encendido la batería indica 5% conectado sin carga. Descargue el soporte de Hp pero después de hacer el diagnostico de batería indica que es aprobado, aparentemete no presenta fallas pero se mantiene lo que ya les mencione.

1 REPLY 1

‎02-06-2019 07:42 PM

HP Recommended

Thank you for visiting our English HP Support Community. We are only able to reply to posts written in English. To ensure a quick response it would be advisable to post your question in English. The following links are here to assist you if you prefer to post in the following Language Community..
 

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Thank you for your understanding

I work on behalf of HP.
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