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HP Recommended

I bouht a second hand laptop the HP 14s-dq0034na from Cashconverters. can I upgrade the ram and SSD card? also what about putting an i3 chip in? 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

You can replace the 4 GB DDR4-2400 MHz memory chip with an 8 GB DDR4-2400 MHz memory chip.

 

Crucial RAM 8GB DDR4 2400MHz CL17 Laptop Memory CT8G4SFS824A : Crucial: Amazon.co.uk: Computers & Ac...

 

You cannot upgrade the processor as it is an integral part of the motherboard.

 

The PC comes with a 128 GB M.2 SATA SSD.

 

You can install a larger capacity M.2 SATA SSD, such as the one at the link below:

 

WD Blue SA510 1TB, M.2 SATA SSD, up to 560 MB/s, Includes Acronis True Image for Western Digital, Di...

 

NVMe SSD's are not supported in the notebooks with Intel Celeron processors.

 

Below is the link to the service manual:

 

Maintenance and Service Guide HP 14 Laptop PC

 

View solution in original post

3 REPLIES 3
HP Recommended

You can replace the 4 GB DDR4-2400 MHz memory chip with an 8 GB DDR4-2400 MHz memory chip.

 

Crucial RAM 8GB DDR4 2400MHz CL17 Laptop Memory CT8G4SFS824A : Crucial: Amazon.co.uk: Computers & Ac...

 

You cannot upgrade the processor as it is an integral part of the motherboard.

 

The PC comes with a 128 GB M.2 SATA SSD.

 

You can install a larger capacity M.2 SATA SSD, such as the one at the link below:

 

WD Blue SA510 1TB, M.2 SATA SSD, up to 560 MB/s, Includes Acronis True Image for Western Digital, Di...

 

NVMe SSD's are not supported in the notebooks with Intel Celeron processors.

 

Below is the link to the service manual:

 

Maintenance and Service Guide HP 14 Laptop PC

 

HP Recommended

Many Thanks that was very helpful, just thought i would speed it up a little and give me some practice. 

HP Recommended

You're very welcome.

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