• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎12-20-2024 06:54 AM

HP Recommended
Product: HP Spectre x360 - 13-ap0041nr
Operating System: Microsoft Windows 11

HP Spectre x360 Convertible 13-ap0xxx stops charging at 79%. Windows battery check says battery is good. Should I be worried about the battery failing soon? Is it time to replace the battery or can I wait till it charges only to 50%? Looking at available batteries on Amazon but are they reliable?

Thanks for any info and help provided!

Category:
1 REPLY 1

‎12-20-2024 12:25 PM

HP Recommended

I happen to own an HP Spectre x360 13t-ap000 series laptop.

 

It is a 2019 market year model. I replaced the battery about eighteen months ago.

You really do need to replace it with an original HP battery. 

Failure to do that can result in unexpected battery behavior.

 

Don't use compatible non-HP part numbered units from Amazon.

 

From the Maintenance & Service guide

https://h10032.www1.hp.com/ctg/Manual/c06155404.pdf

 

Battery

Description                                             HP Part Number
(4-cell, 61-WHr, 3.99-AHr, Li-ion)      L28764-005

 

Online vendor search for the  HP L28764-005

https://www.google.com/search?q=HP+L28764-005&rlz=1C1OZZY_enUS1132US1132&oq=HP+L28764-005&gs_lcrp=Eg...

 


I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.