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HP Recommended
HP ENVY 17-j010tx Notebook PC
Microsoft Windows 10 (64-bit)

HP ENVY 17-j010tx Notebook PC (ENERGY STAR)

I cannot a replacement battery in Australia

Companies who say they can do, are asking for an extra $250.00 in handling costs. 4 plus weeks for delivery!

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Thanks for the help, People who hold my extented warranty on unit told me my warranty would be null and void, if non hp approved was fitted.  Who am I to not believe.

View solution in original post

12 REPLIES 12
HP Recommended

The following link to a source for a replacement batteryfor your notebook in Australia quotes $95.00 Australian dollars.

 

http://www.laptopplus.com.au/Compaq-HP/Envy/17-J010TX-Laptop-Battery.aspx?prodid=1961&modelid=569241...



I am a volunteer forum member, not an HP employee. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. If my post was helpful or you just want to say thanks, click on the Yes button next to the "was this reply helpful?"



HP Recommended

Thanks, But those are the old style ,10.8 v, 4200mA,the new batteries are 11.1 v 5200mA,

HP Recommended

So search Google with Australia and that  milliamphour capacity as part of the keywords. 



I am a volunteer forum member, not an HP employee. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. If my post was helpful or you just want to say thanks, click on the Yes button next to the "was this reply helpful?"



HP Recommended
I own HP Pavilion 13 Notebook
13-b102TU
Product No. JBC29PA#ACJ
A message comes during start that "Replace your battery". It has been only 1.5 years and i had maintained battery as guided. Kindly quote a solution for this issue very soon. Thankyou
HP Recommended

My laptop is just on 2 years old. is down to 28 %. I do think it is good enought life for a power saver

 

HP Recommended

I would have liked to have kept it with genuine parts. tonight, an outstate supplier is  saying a good Assie company is about to make batteries to the manufactured standards required. I have ordered one, a lot cheaper that $350.00 quoted by a HP preferred supplier. ( sorry HP)

HP Recommended

"Genuine parts" is actually a bit of a misnomer.

 

HP and other PC and notebook manufacturers purchase parts such as main batteries from supppliers who are able to produce a product which meets HP's contracted standard and pricepoint.

 

HP does not manufacture notebook batteries.



I am a volunteer forum member, not an HP employee. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. If my post was helpful or you just want to say thanks, click on the Yes button next to the "was this reply helpful?"



HP Recommended

Tried the search engines, still only to wanted to sell 10.8v as a replacement,or they are a china inport

 

HP Recommended

I think you need some search practice. 😉

 

Check out the following supplier in Australia. They sell the 11.1 v unit you were talking about.

http://www.replacement-batteries.com.au/hp-envy-touchsmart-17j010tx-battery-replacement-26245



I am a volunteer forum member, not an HP employee. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. If my post was helpful or you just want to say thanks, click on the Yes button next to the "was this reply helpful?"



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