laptop battery replacement

[Paolo641]

Hi, my laptop battery does not charge more than 20% and, as the power charger works correctly, I want to replace the battery. Does anyone know where I could buy a replacement battery from? Thank you, Paolo

[BeemerBiker]

Go to the below site and enter your serial number
https://partsurfer.hp.com/partsurfer/

Look for the part you need such as fan, cable, battery, etc.

Once you find the part number you can search the internet for a vendor. Amazon, eBay, AliExpress, all have their own search engines.

This disassembly video might help

https://www.youtube.com/watch?v=Q_ihTFawiy8&ab_channel=It%27sBinh%28Been%29Repaired%26EverythingRevi...

when was the last time you ran a battery calibration?
Battery should last about 5 years but less for gaming systems. Have you done a battery calibration?

 I recommend you run a battery report both before and after putting in a new battery.

Please run the battery report and post the summery if you want.
you run the battery report by bringing up the administrator command window and running

powercfg/batteryreport

as shown below


After entering that explorer line you should see something like the following. You will have to click on it as it is long
http://stateson.net/docs/SP4_battery-report.html