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‎11-23-2021 09:36 AM

HP Recommended
Product: HP 17

I have a HP 17 Laptop that needs a new battery. The installed battery is labeled 10.95 volts. It indicated replacement, PN 807956-001, is 14.8 volts.  Will that work? If not, what is the right part?

 

Thanks

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Accepted Solutions

‎11-24-2021 08:47 AM

HP Recommended

"

My concern is the step up in voltage going to damage the laptop? No

 

Is the original 4 cell 41 w-hr a 14.8 volt battery? The batteries are rated at milliamps and watt hours, not voltage. The manual  does not even provide the voltage.  The OEM power adapters are also rated at milliamps and watt hours.  Don't be concerned about the voltage.  Be concerned about the HP part number and guaranteed compatibility.

 

 

As long as the replacement battery has the OEM HP part number it will be compatible with your notebook.

 

Maintenance and Service guide

http://h10032.www1.hp.com/ctg/Manual/c05122688.pdf

 


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7 REPLIES 7

‎11-23-2021 11:33 AM

HP Recommended

Hi @William_2016 

 

Welcome to the HP Community Support forum!

 

It would help in a very big way if you identified your notebook beyond calling it an HP 17 notebook.  that is not specific enough to be helpful in identifying compatible parts.

 

Look on the bottom of the notebook amongst the tiny letters to find a PRODID or colplete Product name.

Kindly put that information in your next replay.


I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



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‎11-23-2021 12:03 PM

HP Recommended

A more complete product name is "HP Notebook - 17-x051nr (ENERGY STAR)".

The product number is W2M98UA.

What is the correct voltage battery? Or does it matter?

 

Thanks.

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‎11-23-2021 02:13 PM

HP Recommended

Hi @William_2016 

 

Thanks for the identification information.

 

From the ilustrated parts list for youir notebook

3-cell, 31-Whr, 2.8-Ah Li-ion    HP p/n 807956-001

 

It is 14.8V

Sources

https://www.google.com/search?channel=tus5&client=firefox-b-1-d&q=807956-001

 

 


I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



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‎11-23-2021 03:08 PM

HP Recommended

The replacement batteries I found were 14.8 Volt. The original battery in the laptop is a 10.95 volt.  My concern is the step up in voltage going to damage the laptop?

 

Is the original 4 cell 41 w-hr a 14.8 volt battery?

 

I finally found a replacement 14.8 volt battery that states it is compatible  with my laptop. 

 

 

Was this reply helpful? Yes No

‎11-24-2021 08:47 AM

HP Recommended

"

My concern is the step up in voltage going to damage the laptop? No

 

Is the original 4 cell 41 w-hr a 14.8 volt battery? The batteries are rated at milliamps and watt hours, not voltage. The manual  does not even provide the voltage.  The OEM power adapters are also rated at milliamps and watt hours.  Don't be concerned about the voltage.  Be concerned about the HP part number and guaranteed compatibility.

 

 

As long as the replacement battery has the OEM HP part number it will be compatible with your notebook.

 

Maintenance and Service guide

http://h10032.www1.hp.com/ctg/Manual/c05122688.pdf

 


I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



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‎11-24-2021 12:54 PM

HP Recommended

Thanks

 

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‎11-24-2021 06:56 PM

HP Recommended

You're very welcome!


I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



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