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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- laptop camera

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12-21-2022 03:53 AM
Hi @Gunning1,
Welcome to the HP Support Community
I understand you are facing an issue with your HP Product. Not to worry I will help you to get a resolution to resolve the issue.
To assist better:
- May I have the exact model name of the product? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.
While you respond to that, please follow the below steps:
Method 1: Enable / Disable Camera Using Windows 10 Settings
- Open the Settings app by pressing the Windows + I shortcut key, or clicking the Settings icon from the Start Menu in Windows 10.

- From the Settings window, click Privacy.

- Choose Camera in the left pane. You’ll see an option that says “Let apps use my camera“. Slide the toggle to On and select which of the apps underneath can use your camera, or toggle Off to prevent all apps from accessing your camera.

Make sure it is on and the app which you use should also have access.
Please refer to this document: HP PCs - Troubleshoot the webcam (Windows 11)
Also, check if there are any privacy switch is off. ( This varies on different models)
Examples:

Hope this helps! Keep me posted.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
ANAND_ANDY
I am an HP Employee