cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    HP Solution Center Adobe Flash player error

    Please check this document to find the workaround solution for Print and Scan - HP Solution Center doesn't open

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    HP Solution Center Adobe Flash player error

    Please check this document to find the workaround solution for Print and Scan - HP Solution Center doesn't open

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
New member
4 2 0 0
Message 1 of 5
80
Flag Post

laptop dosent have battery health manager to restrict charge to 80%

HP Recommended
HP ENVY Laptop - 13-ba0553sa
Microsoft Windows 10 (64-bit)

Hi,

 

i have done all HP and windows update including BIOS update to F.20 - 28th December 2020 and cannot see battery health manager in the BIOS to care for my batttery. there is no option to set any settings to preserve battery life. 

 

all i have under BIOS under Configuration is Adaptive Battery Optimizer - Enabled. where is the function for me to maximize battery life and set the optio nto "Maximize my battery health" to set a charge level of 80%

 

Secondly, im enetering 'HP PC Hardware diagnostics UEFI' setups under F2 and its says it is out of date Version 7.6.2.0 . I Have checked hp and windows updates and cant see any newer versions. 

 

thirdly - is my Bios  installed as BIOS or UEFI, if the former, how do i upgrade to UEFI?

THANKS

4 REPLIES 4
HP Support Agent
HP Support Agent
19,787 19,746 866 918
Message 2 of 5
Flag Post
HP Recommended

@azz007

Thank you for posting on HP Support Community.
 

Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:  

  • 1. Go to Start, search for Device Manager, and open this result.
  • 2. Expand batteries.
  • 3. Right-click on the ACPI option (usually the 2nd option) and select delete or uninstall. Follow the prompts.
  • 4. Shut down the computer. 
  • 5. Disconnect the charger.
  • 6. Remove the battery.
  • 7. Hold down the power button for 1 minute.
  • 8. Insert the battery only.
  • 9. Attempt to turn the battery on.

Click here: https://www8.hp.com/us/en/campaigns/hpsupportassistant/pc-diags.html to download HP PC HARDWARE DIAGNOSTICS.

 

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

Reply
0 Kudos
Author
New member
4 2 0 0
Message 3 of 5
Flag Post
HP Recommended

Hi

 

I don't understand your resolution as its not what I'm after you have misread what I've said and doesn't make sense.

 

My laptop is HP ENVY 13.3 so it has no removable battery. Clearly you are under knowledge and haven't got the experience do deal with my issue. 

Please escalate to senior members who understand what I'm asking for regarding the battery health manager option to stop charging at 80% to help preserve my battery for long term. 

 

 

Reply
0 Kudos
HP Support Agent
HP Support Agent
19,787 19,746 866 918
Message 4 of 5
Flag Post
HP Recommended

@azz007

Thank you for posting back. 

 

To get the answer to this question, no such options available to restrict charging option. 

Learn how to get the most service and life from your HP notebook battery by following these industry-wide suggested best practices.

 

Click here: https://support.hp.com/in-en/document/c01297640 ( refer to Battery care practices ) 
 

Please feel free to contact us here anytime you need any further assistance. 

ECHO_LAKE
I am an HP Employee

Reply
0 Kudos
Author
New member
4 2 0 0
Message 5 of 5
Flag Post
HP Recommended

There is the option. The link you have posted shows the Battery Health Manager section 

 

Maximize my battery health: Use this setting if the computer stays plugged in to the power adapter most of the time. This setting maximizes battery health by lowering the maximum battery charge level to 80%

 

So this setting clearly stop battery charging at 80 %. So how would I get this on my model

Reply
0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation