laptop error blink code

[pavwdoc]

I have fault code (blink code) 54 on a HP-15 t100DX laptop.

[Nirvana_95]

Hi @pavwdoc

Welcome to the HP Support Community. Thanks for bringing this to our notice.

I see that you are facing issues with your system. Do not worry, we are here to fix it.

May I know from when are you facing this issue?

Did you make any hardware or software-related changes to it?

May I know where exactly are you getting this error? Could you please share a picture of it via private message?

Keep me posted. 

Thanks!

[pavwdoc]

I replaced the battery with the laptop plugged in and running. The next day the caps lock light was blinking error code 54. I restarted the machine and have the error code. I unplugged it, removed the battery and reinstalled it, then started it and still have the code. It works perfectly otherwise.

[Nirvana_95]

Thanks for your response.

May I know from where did you purchase the replacement battery?

I would suggest you please run a hardware scan and let me know the outcome of it: https://support.hp.com/us-en/document/ish_2854458-2733239-16 

If you would like to thank us for our efforts to help you, go to the public post & give us a virtual high-five by clicking the "Thumbs Up" icon below, followed by clicking on the "Accept as solution" on my public post. 

Have a great day ahead! 

[pavwdoc]

I purchased the battery, hp original equipment with holograph, from Amazon. The machine works perfectly on battery or shore power.

[Nirvana_95]

Thanks for your response.

Please run a scan using the link shared. Once done, let me know the outcome of it.

If you would like to thank us for our efforts to help you, go to the public post & give us a virtual high-five by clicking the "Thumbs Up" icon below, followed by clicking on the "Accept as solution" on my public post. 

Have a great day ahead! 

[pavwdoc]

Interesting fix. I downloaded and attempted to run the self diag app and after restart the blink code went away, and I could not get the software to run. I suppose that for now, the issue is resolved. Everything is running fast and well. 

[Nirvana_95 · Accepted solution]

That's great!

I am happy to hear that.

If you would like to thank us for our efforts to help you, go to the public post & give us a virtual high-five by clicking the "Thumbs Up" icon below, followed by clicking on the "Accept as solution" on my public post. 

Have a great day ahead!