laptop fan keeps running

[Koko2024]

hello
I have Envy laptop with touch screen
bang & olufsen
computer fan is working with no stop

[Sneha_01]

Hi @Koko2024,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

If your HP Envy laptop's fan is running continuously and loudly, it could be due to several factors. Here’s a step-by-step guide to help diagnose and potentially fix the issue:

**1. Check for High CPU Usage

• Task Manager: Open Task Manager by pressing Ctrl + Shift + Esc.
• Monitor Processes: Check for any processes consuming excessive CPU or memory. High CPU usage can cause the fan to run constantly.
  • If you find any resource-intensive processes, you might need to close or address them.

**2. Check for Overheating

• Ensure Proper Ventilation: Make sure the laptop's vents are not obstructed. Place the laptop on a hard, flat surface to ensure proper airflow.
• Clean Vents: Dust accumulation can block airflow. Use a can of compressed air to gently blow dust out of the vents.

**3. Update BIOS and Drivers

• Update BIOS: Sometimes, a BIOS update can address fan and thermal management issues.
  • Go to the HP Support website, search for your laptop model, and check for BIOS updates.
• Update Drivers: Ensure that your system’s drivers, especially the chipset and graphics drivers, are up to date.

**4. Check Power Settings

• Power Options: Go to Settings > System > Power & sleep > Additional power settings.
• Adjust Settings: Choose Balanced or Power Saver instead of High Performance to reduce CPU load and potentially lower fan activity.

**5. Run HP Support Assistant

• HP Support Assistant: This tool can diagnose and fix various issues, including overheating and fan problems.
  • Open HP Support Assistant from your Start menu and run diagnostics.

**6. Check for Background Applications

• Close Unnecessary Programs: Ensure that no unnecessary applications are running in the background that could be causing high CPU usage.

**7. Perform a System Scan

• Check for Malware: Run a full system scan with your antivirus software to ensure that malware is not causing high CPU usage.

**8. Adjust Fan Settings

• HP Command Center: Some HP laptops have a utility like the HP Command Center or BIOS settings that allow you to adjust fan settings. Check if you can modify fan behavior through these tools.

**9. Reset the BIOS

• Reset BIOS Settings: Sometimes, resetting the BIOS to default settings can resolve fan issues.
  • Restart your laptop and press F10 (or the relevant key) to enter the BIOS setup.
  • Look for an option to Restore Defaults or Load Setup Defaults and save the changes.

I hope this helps.

Take care and have a good day.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Rachel571

HP Support