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‎08-10-2023 09:56 AM - edited ‎08-10-2023 09:58 AM

HP Recommended
Product: HP Laptop PC 15s-fq2000 (2D118AV)
Operating System: Microsoft Windows 11

i want to put my new laptop battery in my dead laptop which is the same model as new one to see if that's the problem first, hopefully to see it power up with no problems.

Category:
1 REPLY 1

‎08-12-2023 08:17 PM

HP Recommended

Hi @42matt42,

 

Welcome to the HP support community.

 

Please help us with the laptop serial number or the product number on a private message for further assistance.

 

Here is the link to find the product number:- Click here

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name.

 

Alden4
HP Support 

Raj_05
HP Support Community Moderator
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