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- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- laptop hp envy 13-ad1xx missing one screw

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03-03-2019 08:31 AM
I own this laptop for 8 months now but three months later I've noticed one loose screw on the bottom case right corner
..but first, I ignored it, then, unfortunately, I found that the screw just fallout and it is missing now !!
I don't know what the type of this screw or the type of the screwdriver!
does this screw issue is included the warranty?
if not where can I buy a replacement screw?
03-04-2019 02:16 PM
Welcome to HP Support Community
Since you are still within the warranty period, I would request you to contact HP Support for Service Options
1) Click on this link - www.hp.com/contacthp/
2) Select your product type below.
3) Enter the serial of your device.
4) Select the country from the drop-down.
5) Select the chat or get phone number options based on your preferences.
6) Fill the web-form and proceed further.
Thank you
KrazyToad
I Am An HP Employee