• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Troubleshooting screen flickering issue on HP notebooks: Click here to view the instructions!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?

‎06-28-2025 07:53 AM

HP Recommended
Product: HP ENVY - 17t-bw000 CTO
Operating System: Microsoft Windows 11

My laptop battery needs to be replaced.  How do I find out the battery part number I need to order without taking the laptop apart?

Reply
2 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎06-28-2025 08:35 AM

HP Recommended

Enter your PC's product number in the search window at the link below and it should provide the parts list for your notebook which will include the battery part number and description.

 

HP PartSurfer

 

Chapter 3, page 15 of the service manual indicates that only one battery part number is used in the model series:

 

HP ENVY 17 Laptop PC Maintenance and Service GuideIMPORTANT! This document is intended for HP author...

 

Battery (3-cell, 52-WHr, 4.55-AHr, Li-ion, includes cable)   HP part # L09281-855

View solution in original post

Reply
1 person found this reply helpful
Was this reply helpful? Yes No
3 REPLIES 3

‎06-28-2025 08:35 AM

HP Recommended

Enter your PC's product number in the search window at the link below and it should provide the parts list for your notebook which will include the battery part number and description.

 

HP PartSurfer

 

Chapter 3, page 15 of the service manual indicates that only one battery part number is used in the model series:

 

HP ENVY 17 Laptop PC Maintenance and Service GuideIMPORTANT! This document is intended for HP author...

 

Battery (3-cell, 52-WHr, 4.55-AHr, Li-ion, includes cable)   HP part # L09281-855

Reply
1 person found this reply helpful
Was this reply helpful? Yes No

‎07-09-2025 05:42 AM

HP Recommended

Paul, thanks for the help.  I was able to find the right battery and install it.  I wish I knew about Part Surfer long ago.

Reply
Was this reply helpful? Yes No

‎07-09-2025 05:48 AM

HP Recommended

You're very welcome.

Reply
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.