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‎08-25-2022 04:38 AM

HP Recommended
Product: hp probook 440 g8
Operating System: Microsoft Windows 11

Bonjour, j’ai remarqué que mon ordinateur hp probook 440 g8 a un lecteur d’empreintes digitales, mais pour une raison inconnue windows hello ne detectes pas le lecteur d’empreintes, dans gestionnaires de périphérique le périphérique de biométrie est introuvable et des amis ayant le meme ordinateur on le meme probleme, y a t il un pilote spécial a installer ? sachant que j’ai deja installé toutes les mises a jour disponibles je solicite votre aide pour savoir si vous avez déja rencontré ce probleme avec le meme modèle et comment le résoudre, merci d’avance

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1 person had the same question
1 REPLY 1

‎08-25-2022 08:24 AM

HP Recommended

Hey @malone3 

Thank you for visiting our English HP Support Community. We advise you to post your question in English to insure a quick response for the Community.This can also help other users to take advantage of your post, in the case they have the same question.

Thank you for your understanding.

Regards,

Ric_Ob

I work on behalf of HP. Our job as moderator is to monitor all traffic on the community.
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