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- looking for wifi driver laptop 17-CN1053CL 4S324UA win 10 64

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07-30-2022 05:42 PM
just reinstall new win10 on my laptop 17-CN1053CL on nvme drive but cannot connect internet due to unknown wifi driver please advise
System Manufacturer HP
System Model HP Laptop 17-cn1xxx
System Type x64-based PC
Processor 11th Gen Intel(R) Core(TM) i5-1155G7 @ 2.50GHz, 2496 Mhz, 4 Core(s), 8 Logical Processor(s)
BIOS Version/Date AMI F.11, 8/3/2021
SMBIOS Version 3.3
Embedded Controller Version 69.17
BIOS Mode UEFI
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Accepted Solutions
07-30-2022 06:05 PM
Its specs
https://support.hp.com/us-en/document/c07918028
It has Realtek RTL8821CE-M 802.11a/b/g/n/ac (1x1) Wi-Fi® and Bluetooth® 4.2 combo adapter. It actually came with Windows 11 Home. Did you downgrade it to Windows 10 ? Please click Detect my drivers on the following link
https://support.hp.com/us-en/drivers/selfservice/hp-17.3-inch-laptop-pc-17-c1000/2100852827
Or download and install the following drivers
- Wifi: https://ftp.hp.com/pub/softpaq/sp139501-140000/sp139657.exe
- Bluetooth: https://ftp.hp.com/pub/softpaq/sp136501-137000/sp136563.exe
Regards.
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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
07-30-2022 06:05 PM
Its specs
https://support.hp.com/us-en/document/c07918028
It has Realtek RTL8821CE-M 802.11a/b/g/n/ac (1x1) Wi-Fi® and Bluetooth® 4.2 combo adapter. It actually came with Windows 11 Home. Did you downgrade it to Windows 10 ? Please click Detect my drivers on the following link
https://support.hp.com/us-en/drivers/selfservice/hp-17.3-inch-laptop-pc-17-c1000/2100852827
Or download and install the following drivers
- Wifi: https://ftp.hp.com/pub/softpaq/sp139501-140000/sp139657.exe
- Bluetooth: https://ftp.hp.com/pub/softpaq/sp136501-137000/sp136563.exe
Regards.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
07-31-2022 07:03 AM
Hi, @Alcwj
You probably need this driver for one of the PCI devices:
Realtek Card Reader Driver
https://ftp.hp.com/pub/softpaq/sp112501-113000/sp112723.exe
For the Fn keys see if this software works:
https://ftp.hp.com/pub/softpaq/sp101501-102000/sp101543.exe
After you install the Realtek card reader driver, please post the hardware ID for the remaining PCI device, so I can figure out what driver it needs.
Use this guide for how to find the hardware ID for a device:
How to Find Drivers for Unknown Devices in the Device Manager (howtogeek.com)
08-01-2022 02:05 PM
You're very welcome.
You need this driver for the hardware ID you posted in your screenshot.
Intel Serial IO Driver