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‎12-22-2020 01:45 AM - edited ‎12-22-2020 01:47 AM

HP Recommended
Product: 15s-du0048tu
Operating System: Microsoft Windows 10 (64-bit)

I bought my laptop last year, and I still have a bundled warranty. My laptop hinge is slightly loose and I swear I'm always taking care of it more than myself. I'm afraid that it will be completely detached. I want to know if hp can fix it and will it be under my warranty? and if not, how much will be the repair cost? I'm a minor and my mon will kick me out of our house if she found out that my laptop is broken, Please answer me because I'm so scared. :((( I don't have anything to use for my online classses.

1 REPLY 1

‎12-31-2020 12:56 AM

HP Recommended

Hi @Eru,

 

Welcome to the HP Support Community.  

 

As this is a hardware issue, I'd suggest you Contact HP in your region regarding the service options for your computer. 

 

Have a great day!  

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping! 

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