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HP Recommended
Envy 17-n152sa
Microsoft Windows 10 (64-bit)

I have installed an WD 2280 m.2 sata3 500GB SSD in to the vacant m.2 slot in my Laptop, but it doesn't appear anywhere at all. 

 

Ultimately I want to clone my HDD over to it and use it as the boot with the HDD for additional data. 

 

I have searched multiple forums and have not been able to find a solution.

 

What I have tried so far:

Re-install the SSD, a few times, no change.

I have tried to look for the SSD in device manager, but it doesn't show up.

I have looked for in the Disk Manager, it doesn't show.

Installed WD proprietary software to see if it could find it, no change.

I have flashed the BIOS to the most recent version available, no change.

Updated all drivers to latest versions, no change.

Tried EaseUS data recovery software, no change.

 

Any help would  be greatly appreciated.

Remove the HDD and try and find the SSD using windows installer, nothing.

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

Since you have done everything you can to find the hard drive (there is nothing else I can possibly think of for you to try) you can assume it is one of two things...

 

1. The WD M.2 SATA SSD is DOA.

 

2. The M.2 slot is dead.

 

The service manual indicates that M.2 SATA SSD's are supported, and so are dual drive configurations, so that isn't the problem.

 

HP ENVY NotebookIntel Models 17-n100 17-n1993D camera Models 17-r100 17-r199 (worldwide)3D camera Mo...

 

View solution in original post

3 REPLIES 3
HP Recommended

Hi:

 

Since you have done everything you can to find the hard drive (there is nothing else I can possibly think of for you to try) you can assume it is one of two things...

 

1. The WD M.2 SATA SSD is DOA.

 

2. The M.2 slot is dead.

 

The service manual indicates that M.2 SATA SSD's are supported, and so are dual drive configurations, so that isn't the problem.

 

HP ENVY NotebookIntel Models 17-n100 17-n1993D camera Models 17-r100 17-r199 (worldwide)3D camera Mo...

 

HP Recommended

Paul,

 

Thanks for the message, that was my worry. Looks like I'll have to invest in a 2.5" SSD instead as the SSD shows up on my Desktop!

 

Cheers,

Chris

HP Recommended

You're very welcome, Chris.

 

You can still use the M.2 SSD, and buy a 2.5" to M.2 SATA converter as well...something like this...

 

Diyeeni M.2 NGFF to 2.5inch SATA 3.0 Adapter, M.2 SSD: Amazon.co.uk: Electronics

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