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‎12-20-2023 05:03 PM

HP Recommended
Operating System: Microsoft Windows 11

what is maximum allowable RAM for HP dq1xxx laptop?

Has 2 slots, currently with a single 8 MG card.

THANKS!

Category:
1 REPLY 1

‎12-20-2023 05:12 PM

HP Recommended

Hi:

 

HP only has the service manual for the previous model series 15-dq0xxx available.

 

According to chapter 1 of that manual, the notebook can support 2 x 8 GB of memory.

 

Maintenance and Service Guide HP Pavilion x360 15 Convertible PC

 

You can run this command to see if your notebook can support more than 2 x 8 GB of memory:

 

1. In the search box, search for cmd and click Run as administrator.

 

This will open the command prompt.

 

2. After the command prompt is opened, type wmic memphysical get maxcapacityEx and press the Enter key.

 

There, it will show the maximum RAM capacity your PC's motherboard can support.

 

The capacity is shown as Kilobytes, so you have to convert it to Gigabytes by dividing the number provided in the report by 1,048,576.

 

 

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