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HP Recommended
HP 255 G10 laptop
Microsoft Windows 11

Does anyone know the maximum amount of RAM supported by this HP 255 G10 laptop with the AMD Ryzen 3 7330U processor? And what type of memory does it use? DDR5? DDR4?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

According to chapter 1, page 2 of the service manual, your notebook has two memory slots and can support up to 2 x 8 GB of DR4-3200 CL22 memory.

 

Maintenance and Service Guide

 

If you are wanting to go beyond 16 GB of memory, you can run this command to see if that would be possible:

 

1. In the search box, search for cmd and click Run as administrator.

 

This will open the command prompt.

 

2. Once command prompt is opened, type wmic memphysical get maxcapacityEx and hit enter.

 

There, it will show the maximum RAM capacity your PC's motherboard can support.

 

The capacity is shown as Kilobytes, so you have to convert it to Gigabytes by dividing the number provided in the report by 1,048,576.

View solution in original post

1 REPLY 1
HP Recommended

According to chapter 1, page 2 of the service manual, your notebook has two memory slots and can support up to 2 x 8 GB of DR4-3200 CL22 memory.

 

Maintenance and Service Guide

 

If you are wanting to go beyond 16 GB of memory, you can run this command to see if that would be possible:

 

1. In the search box, search for cmd and click Run as administrator.

 

This will open the command prompt.

 

2. Once command prompt is opened, type wmic memphysical get maxcapacityEx and hit enter.

 

There, it will show the maximum RAM capacity your PC's motherboard can support.

 

The capacity is shown as Kilobytes, so you have to convert it to Gigabytes by dividing the number provided in the report by 1,048,576.

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