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‎04-05-2024 05:25 AM - edited ‎04-05-2024 10:01 AM

HP Recommended
Product: HP Dragonfly 13.5 inch G4 Notebook PC IDS Base Model

Hi.

I have a Dragonfly g4 notebook and it worked without any problems.

After I install and upgrade some drivers and upgrade to Windows 11 23H2, I get a blue screen, and my system gets restarted.

When I test my hardware with benchmark software, I get a memory latency error. How can I fix this problem?

I think it is not a Hardware problem

when I test memory in UEFI get this failure id:

9sgfhh-bmgc2r-mfgjxg-404403

product id is: 

6q261av 

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