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‎02-02-2019 10:22 AM

HP Recommended
Product: HP 15-bw0xx
Operating System: Microsoft Windows 10 (64-bit)

I want to upgrade memory from 4gb's to the max of 16gb I can only find memory slot under back cover, so will the laptop have to be disassembled to get to the second memory slot?

2 REPLIES 2

‎02-02-2019 11:06 AM

HP Recommended

Hi

 

Do you have this user guide? HP 15 Laptop PC (AMD) * Model numbers: 15-bw0xx HP 15g Laptop PC * Model numbers: 15g-bx0xx HP 15q L...

 

See if it has the information you need for accessing memory slots.

** I don't work for HP ** Click Blue Thumbs Up icon below if you like my answer
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‎02-02-2019 12:53 PM

HP Recommended

I'll give you a thumbs up. I know were one memory slot is located and that is under the back cover but I'm guessing the second one is located were I'm not supposed to find that's why the manual refers to a tech.

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