memory upgrade

[superaydavis]

Can I upgrade the memory to 32 GB? It currently has 4 GB in each slot!

[Paul_Tikkanen]

HP only provides the maintenance and service guide for the original 14-cd0xxx model series.

HP 14 Laptop PC Maintenance and Service GuideIMPORTANT! This document is intended for HP authorized ...

If your notebook has an Intel Core processor and two memory slots, the manual indicates it will support a maximum of 2 x 8 GB of memory.

The Crucial memory report for the model series indicates it will support 2 x 32 GB of memory.

HP HP 14-cf2000 | Memory RAM & SSD Upgrades | Crucial IN

You can also run this command to see what Windows indicates how much memory you can install:

1. In the search box, search for cmd and click Run as administrator.

This will open the command prompt.

2. Once command prompt is opened, type wmic memphysical get maxcapacityEx and press the enter key.

There, it will show the maximum RAM capacity your PC's motherboard can support.

The capacity is shown as Kilobytes, so you have to convert it to Gigabytes by dividing the number provided in the report by 1,048,576.

[superaydavis]

Thanks very much.

I did the calculation just as you said, and got 32b as the maximum memory. Does that mean the laptop can take up 2x16gb memory?

[Paul_Tikkanen]

You're very welcome.

Yes, the report is telling you that your notebook can support a total of 2 x 16 GB of memory (32 GB).

[superaydavis]

Thanks a lot. Now I can buy the right memory as my laptop keeps running out of the 8 GB memory and freezes.

Cheers 

Ray

[Paul_Tikkanen]

Anytime, Ray.

Glad to have been of assistance. 

Cheers, 

.

Paul