-
1
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
1
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- missing USB receiver for wireless mouse HP X300 G2

Create an account on the HP Community to personalize your profile and ask a question
07-25-2022 12:53 PM
I thought I could connect my HP Wireless mouse to my HP laptop using Bluetooth, since I am missing the USB receiver for the mouse. I cannot find out how to replace the USB receiver or any other options for connecting. Bluetooth isn't recognizing the mouse.
07-25-2022 01:03 PM
Its specs
https://www.hp.com/us-en/shop/pdp/hp-x3000-g2-wireless-mouse-p-28y30aa-aba-1#techSpecs
It does not support Link-5 technology therefore you have to buy a whole new set or you have to reprogram USB and the mouse itself (if available this would cost you an arm and a leg).
You can't use any USB dongle. Just thinking a room with 20 staff who use same dongles, must be a lot of fun.
Regards.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.