missing cd/dvd drivers on new install of win7

[RPSarge]

I have an HP Pavillion H8-1230.  Replaced the hard drive with a new 2TB Seagate.  Tried to do a new, clean install of Windows 7 Pro but I keep getting an error that says "a required cd/dvd device driver is missing".  I always thought that basic device drivers were included in Windows, but I guess I am wrong.  I cannot find this driver anywhere.  My CD/DVD rom is an HP GH60L SuperMulti DVD burner. Can anybody please help? 

[DavidPK · Accepted solution]

Hi,

Try the following.

Using another PC, download the relevant RAID driver on the following link.

Storage Controller Driver - Windows 7 32bit.

Storage Controller Driver - Windows 7 64bit.

Next, if you don't have an extraction utility installed, download and install 7-Zip.  Please note, if you have a 64bit installation, download and install the .msi 64-bit x64 installer on the link below.

http://www.7-zip.org/

Next, right click the Storage Controller installer you download, select 7-Zip, select extract files and then click Ok.  Copy this 'extracted' folder to the root of a USB drive or a blank CD.

When you get to install error message, plug in the USB  drive ( if you used a CD, remove the installation disc and insert the CD ) and then select the option to 'Load Drivers'  - browse to the location on the USB/CD and load the driver.

Regards,

DP-K

[RPSarge]

Sir, thank you very much.  Worked perfectly.

[DavidPK]

Hi,

You're welcome, glad it helped

All the best,

DP-K

[TeoDore]

I´m having the same problem, but with the notebook 14-AC121Br, could you please make avaiable the CD/DVD driver for my notebook model?

Thanks in advance.

Teo

[Sk0987]

When I insert USB it is not shown in list when I browse for driver to fix this error

[Mielaoza786]

Thanks guy you realy are an Expert, keepon doing what you do. Thanks again