• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Join the HP Community Solve‑a‑thon | Help Others & Share Your Solutions | Live on Zoom | 2:30 PM to 2:30 AM IST | Every Wednesday Click here to know more
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎05-19-2020 03:19 PM

HP Recommended
Product: HP Mini 311-1100 TCO PC
Operating System: Microsoft Windows 10 (32-bit)

tHE FOLLOWING IS INFORMATION i DIRECTELLY COPY FROM DEVICE MANAGER COPROCESSOR PROPERTIESCOPROCESSOR0.PNGCOPROCESSOR1.PNGCOPROCESSOR2.PNGCOPROCESSOR3.PNGCOPROCESSOR4.PNGCOPROCESSOR5.PNG

1 REPLY 1

‎05-19-2020 03:30 PM

HP Recommended

Hi:

 

You need to manually install the W7 chipset driver from your notebook's support page.

 

Download and run this file.  It is highly unlikely the auto install will install the driver.

 

This package provides the NVIDIA Chipset Installation Utility and Driver for the supported notebook/laptop models and operating systems.

 

https://ftp.hp.com/pub/softpaq/sp45001-45500/sp45290.exe

 

If the driver did not install, go to the device manager, click on the coprocessor device needing the driver.

 

Click on the driver tab.  Click on Update driver.

 

Select the Browse my computer for driver software option, and browse to the driver folder that was created when you ran the file.

 

That folder will be located in C:\SWSetup\sp45290.

 

Make sure the Include subfolders box is checked, and the driver should install.

 

Then restart the PC.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.