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‎08-01-2020 08:10 AM - edited ‎08-01-2020 08:11 AM

HP Recommended
Product: Example: Pavilion
Operating System: Microsoft Windows 10 (64-bit)

the down arrow key came off and is now missing. Where can I get a replacement key or a make-shift remedy for this?

1 REPLY 1

‎08-03-2020 01:50 PM

HP Recommended

@Nancykk, Welcome to HP Support Community!

 

I'm afraid one single key cannot be replaced, the only option we have is to replace the entire keyboard, though there are 3rd party solutions that offer replacement of one single key, HP neither supports nor recommends getting that done, hence you may order the replacement parts on the HP Parts Store, use the same to find the part number and If you've already looked for it and couldn't find it on the HP Parts Store, you may want to get it locally at the online store such as Amazon or eBay, etc...as the part numbers are universal.

 

I hope that answers your concern adequately. Let me know!

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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