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‎09-18-2020 10:54 AM - edited ‎09-18-2020 10:55 AM

HP Recommended
Product: OMEN by HP 17-an100 Laptop PC
Operating System: Microsoft Windows 10 (64-bit)

 

Hello, My laptop's OCC is missing the performance control option and it seems that most other devices have this option in their respective OCCs. I looked for the solution on different other forums but none was actually helpful. 

2 REPLIES 2

‎09-18-2020 01:47 PM

HP Recommended

@WinterExC 

 

Please check a table on the following link to see is your machine on the list

 

            https://support.hp.com/au-en/document/c05387497

 

Regards.

BH
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‎09-18-2020 03:35 PM

HP Recommended
Spoiler
 

Hi, yes it is found in the table "OMEN software compatible models". I found somewhere that I need to update my bios from this link "https://support.hp.com/us-en/drivers/selfservice/omen-by-hp-17-an000-laptop-pc/15551440". However, for some reason it says it is not compatible with my device. I am sure of my device serie because it is what HP assistant had showed me. 

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