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HP ENVY

i try to replace motherboard , but i couldn't find model number , i asked hp support team but they don't know

 

i open cover and i try to find on motherboard any number , but i don't find , is there place i should look ?

 

MB DSC MX150 2GB i7-8550U 16GB

  Model Name : HP ENVY Laptop 13-ah0002nx ALL    Model No : 4PK62EA#A2N    Serial Number : [Edited}

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@J7QXXH 

 

Your machine is an HP ENVY - 13-ah0002nx. Its specs

 

      https://support.hp.com/au-en/document/c06073762

 

It has 

  • Intel® Core™ i7-8550U (1.8 GHz base frequency, up to 4 GHz with Intel® Turbo Boost Technology, 8 MB cache, 4 cores)
  • 16 GB LPDDR3-2133 SDRAM (onboard)
  • NVIDIA® GeForce® MX150 (2 GB GDDR5 dedicated)
  • Windows 10 Home 64

Very interesting, HP removed manuals for the ah0xxx machines and now only manual for ah1xxx machines

 

      https://support.hp.com/us-en/product/hp-envy-13-ah0000-laptop-pc-series/20283122/manuals

 

therefore you have to use parts of the ah1xxx series.

 

Using table on page 34 of the following manual

 

       http://h10032.www1.hp.com/ctg/Manual/c06139858.pdf

 

You need part #  L30287-601 (close to your machine) which contains

 

  •  Intel Core i7-8565U 1.80-GHz quad core processor (2400-MHz FSB, 8.0-MB L3 cache, 15.0-W),
  • an NVIDIA N17S-LG GeForce MX150 (256-MB×32, 2 pieces) GDDR5 graphics subsystem with 2048-MB video memory,
  • 16-GB of system memory,
  • and the Windows 10 operating system

 

Regards.

BH
***
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View solution in original post

6 REPLIES 6
HP Recommended

@J7QXXH 

 

Your machine is an HP ENVY - 13-ah0002nx. Its specs

 

      https://support.hp.com/au-en/document/c06073762

 

It has 

  • Intel® Core™ i7-8550U (1.8 GHz base frequency, up to 4 GHz with Intel® Turbo Boost Technology, 8 MB cache, 4 cores)
  • 16 GB LPDDR3-2133 SDRAM (onboard)
  • NVIDIA® GeForce® MX150 (2 GB GDDR5 dedicated)
  • Windows 10 Home 64

Very interesting, HP removed manuals for the ah0xxx machines and now only manual for ah1xxx machines

 

      https://support.hp.com/us-en/product/hp-envy-13-ah0000-laptop-pc-series/20283122/manuals

 

therefore you have to use parts of the ah1xxx series.

 

Using table on page 34 of the following manual

 

       http://h10032.www1.hp.com/ctg/Manual/c06139858.pdf

 

You need part #  L30287-601 (close to your machine) which contains

 

  •  Intel Core i7-8565U 1.80-GHz quad core processor (2400-MHz FSB, 8.0-MB L3 cache, 15.0-W),
  • an NVIDIA N17S-LG GeForce MX150 (256-MB×32, 2 pieces) GDDR5 graphics subsystem with 2048-MB video memory,
  • 16-GB of system memory,
  • and the Windows 10 operating system

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




HP Recommended

thanks for helping

 

i find online 13-a0000x manual

https://images-eu.ssl-images-amazon.com/images/I/D1b6K8YGxJS.pdf

 

so is it L19494-601?

 

if yes , do you know how i can get it ? i don't find it on google

 

also if i don't find L19494-601 , can i replace it with L30287-601 even it's i7-8565U ?

HP Recommended

@J7QXXH 

 

The life of the series ah0xxx was very short and the board is N/A

 

            http://partsurfer.hp.com/Search.aspx?searchText=L19494-601

 

Because now HP lists series ah0xxx under series ah1xxx therefore the board must be same physical size also N/A

 

          http://partsurfer.hp.com/Search.aspx?searchText=L30287-601

 

and I can't find it anywhere

 

Note: You have to pay for everything  (CPU, TAM, video, Windows) and the cost could be very high. People normally buy a new machine.

 

Regards.

BH
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HP Recommended

CPU, TAM, video, Windows

 

 

i can't use old one ?

HP Recommended

how can i get data from hard desk ?

HP Recommended

@J7QXXH wrote:

CPU, TAM, video, Windows

 

i can't use old one ?


@J7QXXH 

 

Firstly RAM, not TAM - sorry, my typos.

 

No, you can't reuse them because ALL of them are on ONE piece of hardware called system board. They are soldered together including 16GB of RAM.

 

Regards.

BH
***
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