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HP ENVY Notebook - 13-d061sa (ENERGY STAR)

when I run my newish win 11 envy notebokk it works fine for an hour or so then runs slow and sluggish and when I restart it it is fine for another hour or so

1 REPLY 1
HP Recommended

Hi @BassaiDai,

 

Welcome to the HP Support Community! 

 

Thanks for reaching out about your query regarding slowed down PC!  

We're thrilled to have the opportunity to assist you and provide a solution.

 

Try the following troubleshooting steps:

Check for Overheating

  • If your laptop gets hot, it may be throttling performance.
  • Use HWMonitor or Core Temp to check CPU temperature.
  • Make sure vents and fans are clean. Use a cooling pad if necessary.

 

Check RAM & Task Manager

  • Open Task Manager (Ctrl + Shift + Esc) → Performance tab.
  • Look at Memory Usage. If it's close to 100%, you might have a memory leak.
  • Go to the Processes tab → Sort by CPU or Memory to find which app is consuming the most resources.
  • Close unnecessary programs.

 

Disable Startup Programs

  • Open Task Manager → Startup tab.
  • Disable programs you don’t need at startup.

 

Update Drivers & Windows

  • Go to Settings → Windows Update → Check for Updates.
  • Open Device Manager → Right-click Display Adapter, Network Adapter, and Chipset → Click Update driver.

 

Scan for Malware

  • Run Windows Defender or Malwarebytes to check for malware slowing down the system.

 

Check Virtual Memory (Page file Settings)

  • Right-click This PC → Properties → Advanced System Settings.
  • Under Performance, click Settings → Advanced.
  • Under Virtual Memory, click Change.
  • Set it to "Automatically manage paging file size" if it's not already.

 

Run System Maintenance

Open Command Prompt as Administrator and run:  sfc /scannow

  • This checks and fixes corrupted system files.

Then run: DISM /Online /Cleanup-Image /RestoreHealth

  • This fixes Windows system issues.

 

Check for Failing Hardware

  • Run a Hard Drive Check:
    • Open Command Prompt as Administrator and type: chkdsk /f /r 
    • Press Y, restart your laptop, and let it scan.
  • If your SSD/HDD is failing, back up your data and consider replacing it.

If the Issue Persists

  • Try a clean boot (disabling non-Microsoft services).If nothing works, a Windows reset or fresh install may be needed.

Let me know what happens after these steps! 😊

 

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?"—your feedback not only keeps us going but also helps others find the solution faster! 👍

 

Take care and have an amazing day ahead! 🚀

 

Best regards,

Kuroi_Kenshi
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.