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- HP Community
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- my Hp omen 15 with ryzen 7 and 1660ti has a heating problem ...

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10-06-2020 05:15 AM
my Hp omen 15 with ryzen 7 and 1660ti has a heating problem, it heats up at bottom right corner and sometimes in center as well. Battery life is 2 and half hour in normal tasks like zoom meeting. i use studio graphics
10-08-2020 12:55 PM
@RedDevils15 Welcome to HP Community!
I understand that you are facing an overheating issue.
I have a few steps to resolve this issue:
Symptoms of heat issues and causes of excessive heat
The following list describes some of the issues caused by overheating in the notebook:
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Games stop responding during play.
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Windows stops responding during use.
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Fans inside the notebook become louder because they are spinning faster as the laptop gets hot, to remove the heat.
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When starting the laptop, it sometimes stops at a black screen and does not open into Windows. Windows usually stop responding when it does open.
The following list describes some causes of excessive heat:
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Dust inside the laptop.
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A new component, such as a hard drive, is added. The extra component causes the power supply to work harder and generate more heat. Extra heat also radiates off the new component and adds to the temperature inside the case.
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Over time, some cooling fans might slow down and wear out, as the laptop is getting hot, depending on the usage of the laptop.
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High ambient room temperature.
Step 1: Removing dust and lint by cleaning vents
Step 2: Ensuring proper space for ventilation
Step 3: Updating the BIOS
Step 4: Using HP CoolSense technology
Step 5: Placing the notebook in a cooler room
Step 6: Testing for hardware failure
If the hardware has failed, capture the failure ID and revert for further assistance.
If the Fan is Noisy and Spins Constantly, PC is Warmer than Normal: Click here for more details.
Keep us posted,
If you would like to thank us for our efforts to help you,
Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post,
Have a great day!
10-10-2020 07:08 AM
I understand the system, but hard drive slot on right bottom tends to go hot when i install a program or use antivirus right bottom corner where the ssd is suppose to be gets hot and also middle bottom gets hot. IS this normal
??
10-10-2020 04:04 PM
Thank you for posting back.
Since you have already tried most of the troubleshooting steps to resolve this issue,
I would request you to contact our Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link: www.hp.com/contacthp/
Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
ECHO_LAKE
I am an HP Employee