my backlight doesn't function

[Omodi1]

please my laptop does not function effectively;the backlight doesn't functions and some keys kindly help me

[Kuroi_Kenshi]

Hi @Omodi1,

Welcome to the HP Support Community! We're stoked to have you on board! 

To help us get started on resolving your issue, could you please share the model name of your device?

We're looking forward to helping you get back up and running! 

Best regards,

[Omodi1]

Backlight

doesn't function and my onscreen contrast is too high and it can not be reduced and some key doesn't function please help me.

[Kuroi_Kenshi]

Hi @Omodi1,

Thank you for getting back.

Try these steps:

Backlight Issues

1. Check Backlight Settings: Ensure that the keyboard backlight setting is enabled. You can usually toggle it on or off using a specific key on your keyboard, often one of the function keys (such as F5 or F11).
2. Update or Reinstall Drivers: Make sure your keyboard drivers are up to date. You can do this by going to the device manager, finding your keyboard, and updating the driver.

Display and Contrast Issues

1. Check Display Settings: Adjust the brightness and contrast settings through your display settings. Right-click on the desktop, select "Display settings" or "Graphics properties," and adjust the contrast from there.
2. Graphics Driver Update: Ensure your graphics drivers are updated. Visit the HP support site or use a tool like HP Support Assistant to check for graphics driver updates.

Keyboard Functionality Issues

1. Keyboard Cleaning: Sometimes debris or dust under the keys can cause them to malfunction. Try cleaning your keyboard gently.
2. Driver Updates: Similar to the backlight issue, make sure your keyboard drivers are up to date. Check for updates through the device manager.

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍✨

Take care and have an amazing day ahead! 🚀

Best regards,