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‎07-20-2025 10:48 PM

HP Recommended
Product: Probook 465 G11 16"
Operating System: Microsoft Windows 11

I went to the Support Page on the Hp website and when I go to put in my SN, it says that it's not valid. I don't know what to do because my computer is new, I got it last week. I'm at the support page because my battery wont last more than 2 hours without being charged and I'm not sure why because when I ran the tests on it, it said the battery was normal. 

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