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    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
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Guidelines
Here is the solution to resolve for 5 Long and 3 Short Blinks on your HP Laptop Click here to view the instructions!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
Probook 465 G11 16"
Microsoft Windows 11

I went to the Support Page on the Hp website and when I go to put in my SN, it says that it's not valid. I don't know what to do because my computer is new, I got it last week. I'm at the support page because my battery wont last more than 2 hours without being charged and I'm not sure why because when I ran the tests on it, it said the battery was normal. 

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