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memeka
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my fan is not working

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when i turn on my laptop it tells me that my fan is not working and that it will shutdon in 15seconds if i don't press enter. so how can i fix the fan?????

 

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Echo_Lake
HP Support Agent
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@memeka

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

  • Did this happen after a recent window or software update?
  • Did you make any changes on the settings of your PC prior to the issue?
  • When was the last time it worked fine?
  • What is the product number of your device? Use this link to find it: http://support.hp.com/us-en/document/c03754824

Keep me posted for further assistance.

ECHO_LAKE
I am an HP Employee

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