-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- my graphic card in elitebook 8460p

Create an account on the HP Community to personalize your profile and ask a question
01-29-2017 09:42 AM
<h4>
hello,i have an elitebook 8460p
the specs at the sites do confirm it has AMD Radeon HD 6470M graphic card,and all i can detect is only the intel HD3000
even the drives listed in the hp site mentioned the AMD
now i cant install or detect the AMD graphic card at all,even they told its a legacy version which got another installing program,downloaded it,and after installation i got nothing
is there a way to know if i have the AMD card or not,by serial number or whatever way ?
P.S : when i got it,it had a win 7,didnt look actually at the drivers and upgraded to win 10 so i am not sure about that,and the intel driver got installed by windows update automatically
<h4>
Solved! Go to Solution.
Accepted Solutions
01-29-2017 09:56 AM
Hi:
Most of the 8460p's only came with the onboard Intel graphics, not the Intel/AMD switchable graphics.
If you only see the Intel HD 3000 graphics adapter listed under the display adapters device manager category, then it only has the onboard Intel graphics.
If it had the Intel/AMD switchable graphics, even if the driver was not installed, you would see two graphics adapters listed there.
HP has to put both sets of drivers on the support page for the models that do come with the Intel/AMD switchable graphics.
Look under the Network driver section...there are drivers for multiple model wireless cards, but there is only one model wireless card installed in your PC, not 6.
01-29-2017 09:56 AM
Hi:
Most of the 8460p's only came with the onboard Intel graphics, not the Intel/AMD switchable graphics.
If you only see the Intel HD 3000 graphics adapter listed under the display adapters device manager category, then it only has the onboard Intel graphics.
If it had the Intel/AMD switchable graphics, even if the driver was not installed, you would see two graphics adapters listed there.
HP has to put both sets of drivers on the support page for the models that do come with the Intel/AMD switchable graphics.
Look under the Network driver section...there are drivers for multiple model wireless cards, but there is only one model wireless card installed in your PC, not 6.