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Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
Microsoft Windows 10 (64-bit)
Hello,
            I have Hp laptop. I buy it in 2018. since last 20 days the battery is not fully charging and when the Power adapter plugged in to laptop but when I point the mouse over Battery icon it showed "Plugged in, not Charging). It shows after 50 to 56% battery charged, and battery charged only 50 to 56% maximum.
   
Another major issue is that after 30% battery charged through its original ac adater  battery icon shows continuously connected and disconnected from ac adapter power and this showing several times in a minute when laptop connected to ac adapter.
I have tried many solutions but that not working for me. I can check my original ac adapter that comes with this laptop through this way.
I removed battery from laptop and after this connected laptop to ac adater and my laptop working fine. Then i realise that this is a battery issue. I can try many other solutions also like update my bios version to latest comes through Hp Support Assistant update but not working for me.
I have also trying to solve this problem through computer management. I uninstall my battery drivers and reconnect to battery to install it again but that solution also not working for me.
I can try to solve this issue through HP PC Hardware diagonestic windows 1.5.4.0 through component testing but it also not working for me.
 I can also try to solve this issue through hp support assistant battery check and it shows 'OK' battery status. I have attach that screenshot.
 
Please help me to trying to solve this problems so, i can be very thankful to you
1 REPLY 1
HP Recommended

The laptop and battery are 5 years old. You simply need a new battery. Let us know if you need help with locating for purchase and installing it. 

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