my laptop not supporting wd blue edition ssd (250gb)

[mdsaiyadjimmy]

i installed wd ssd(250 gb) in my laptop instead of hard disc, when i try to turned on nothing happened ,even screen is not turning on.

whenn i replaced it back to hard disc its working fine as usual.

same ssd is working fine in other laptops but not in my product.

what can be reson ? please share solutions.

[A4Apollo]

Hi! @mdsaiyadjimmy,

Is the SSD getting listed on the BIOS page?

Yes, the laptop is compatible with SSD's. However, the product has been tested and trialled only with the following parts below.

I have checked the specifications of your laptop and found few supported SSD for your PC.

1-TB, 5400-rpm, 2.5-inch 778192-005

750 GB, 5400 rpm, 2.5 inch 778190-005

500-GB, 5400-rpm, 7-mm 778186-005

Refer the laptop user guide to know more information. Click Here

Note: Refer to page 19 for more information.

Also, the laptop should support the form factor, if you are installing an SSD the size can vary, so you need to use a hard drive caddy to install the SSD.

I would suggest running a hard drive test from F2 and check if the hard drive is functioning correctly.

Refer this article to know more information about running system diagnostics test on the PC. Click Here

Hope to this answers your query!

Have a great day! 🙂

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[mdsaiyadjimmy]

What about 250 gb of ssd? Is it compatible or not, my question is that.

[A4Apollo]

@mdsaiyadjimmy,

Thanks for writing back to us.

Is the SSD getting listed on the BIOS page?

As I mentioned in my previous post, the laptop should support 256GB SSD.

However, there can be a lot of reasons why the SSD is not functioning.

It could be a form factory issue or it could be an SSD issue.

If the SSD is listed on the BIOS page, try running a hard drive test and check for the functionality of the hard drive.

Hope to hear from you soon!

Take Care!