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xtof1 Tutor
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my model no longer has a support area

HP Spectre 13-v021nr
Microsoft Windows 10 (64-bit)

My 2017 Spectre laptop used to have a support area for drivers and BIOS updates, and now it's missing in action. I go to support, enter the serial number, click submit,  and get:

 

Software and drivers for
HP Spectre 13-v021nr (ENERGY STAR)

We were unable to find drivers for your product.

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xtof1 Tutor
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Message 2 of 2
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HP Recommended

Solved!

my model no longer has a support area

If I click the 'manually choose operating system' option and pick the only option, then the support page for this model is revealed. Kindof a weird website behavior.

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