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‎03-26-2025 03:12 PM

HP Recommended
Product: HP Pavilion x360 14 inch 2-in-1 Laptop PC 14-ek0000 (54B24AV)
Operating System: Microsoft Windows 11

i got my laptop in november of last year and it is bending a bit when i touch the side of it unless it is on a completely flat hard surface and this causes the touchpad to get stuck. it also gets pretty hot while in use. is this normal? what should i do about this?

1 REPLY 1

‎03-28-2025 12:05 PM

HP Recommended

Hi @Mairechau,

 

Welcome to the HP Support Community! 

 

I'm sorry to hear about the issue with your laptop bending and the touchpad getting stuck. That’s definitely not expected behavior. To better understand the situation, could you please share some pictures of the affected areas? This will help determine the best course of action for resolving the issue.

Looking forward to your response!

 

We're looking forward to helping you get back up and running! 

 

Best regards,

Kuroi_Kenshi
I am an HP Employee

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