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- need Victus by HP Gaming Laptop 15-fa0xxx motherboard diagra...

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03-08-2025 03:54 AM
My Victus out of order . And it seems like problems with motherboard IC. Two repair peopels said the same thing about its being impossible to find problems underneath some layers in the motherboard without a schematic diagram. (Those were very skilled technicians with micro soldering and stuff) Hp don't publish them diagrams so you guys know anywhere I can find it?
My laptop out of order last six months, i had purchased on SEPT-22. Kindly help me on priorty basis.
03-11-2025 07:13 AM
@aidigitalsoft, Welcome to HP Support Community,
Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue
I suggest you refer to the maintenance and service guide of your unit: Maintenance and Service Guide
I hope these steps help resolve the issue
Please feel free to reply here if you have any questions or if you need further clarification on any of the steps.
Take care and have a good day.
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Regards,
Garp_Senchau
I am an HP Employee
03-20-2025 04:56 AM
My laptop out of order last six months, i had purchased on SEPT-22. Kindly help me on priorty basis.
03-25-2025 01:32 PM
Hi @aidigitalsoft,
@Garp_senchau is away for now, however, I'm @zoey7886 and I'll be happy to help you out!
I understand how frustrating it must be to have your laptop out of order for six months, and I appreciate your patience while trying to find a solution. I can see that you've already consulted experienced technicians who mentioned the need for a schematic diagram.
Unfortunately, HP does not publish motherboard schematic diagrams, as these are proprietary and not available for public distribution. I understand that this may not be the answer you're hoping for, but for repairs beyond standard troubleshooting, HP recommends reaching out to authorized service providers. They have the tools and documentation necessary to diagnose and repair issues at a deeper hardware level.
I hope this helps!
Regards,
ZOEY7886
I am an HP Employee