• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎09-13-2024 01:53 PM

HP Recommended
Operating System: Microsoft Windows 11

Product name : HP ENVY Laptop 17-bw0xxx

Product number : 2YY28AV

 

Category:
1 REPLY 1

‎09-13-2024 02:50 PM

HP Recommended

Below is the link to the parts list for your notebook.

 

HP PartSurfer

 

The battery part number and description is:

 

L09281-855
Assembly-battery 3CELL 52Wh 4.55Ah LI LK

 

HP does not sell the battery you need, so the only suggestion I can offer would be to check on Amazon, eBay or laptopbatteryexpress.com for a compatible aftermarket battery that references the HP  L09281-855 battery part number, or you can contact the list of authorized HP suppliers at the link below and see if they can find you the battery you need.

 

The HP Parts Store | HP Computer Parts | HP Printer Parts | HP parts | hp batteries | SSD | printhea...

 

Below is the link to the service manual, where you can find the battery removal and replacement procedure:

 

HP ENVY 17 Laptop PC Maintenance and Service GuideIMPORTANT! This document is intended for HP author...

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.