-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- need a replacement keyboard ribbon connector

Create an account on the HP Community to personalize your profile and ask a question
07-04-2020 07:22 AM
Of course this piece of work is so **bleep** delicate that it has to break midway between ann easy fix and conclusion . . .
I am looking for the piece that fits in the connector part on the Motherboard that snaps down onto the keyboard ribbon when placing the ribbon into the connector...(usually black in color)
07-06-2020 05:09 PM
@DonHultmam Welcome to HP Community!
I understand that you are looking for the keyboard ribbon connector.
In that case, I would suggets you contact our phone support and check fo the support option. They will help you.
Or you can contact the local service center for repair.
Here is how you can get in touch with phone support.
1)Click on this link - www.hp.com/contacthp/
2)Select the product type.
3)Enter the serial number of your device or select let HP detect your product option.
4)Select the country from the drop-down.
5)You should see the HP phone support number or Chat option listed.
We are experiencing longer than expected wait times to reach an agent due to the CoViD-19 impact and there might have been issues in you getting the expected resolution on the issue.
Keep us posted,
If you would like to thank us for our efforts to help you,
Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post,
Have a great day!