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‎12-26-2016 04:37 AM

HP Recommended
Product: X360 13
Operating System: Microsoft Windows 10 (64-bit)

ACPI\VEN_INT&DEV_3403

i have bought new computer and want to install window 10, unfortunatly, no driver found for this hardware

plz help me, thanks a lot

1 ACCEPTED SOLUTION

Accepted Solutions

‎12-31-2016 01:22 AM

HP Recommended

My computer look like this:x360-2.jpg

It has name: hp pavilion 13 x360 convertible
i find a solution from driveridentifier.com but it isn't HP software, here is the truth link:

http://h20564.www2.hp.com/hpsc/swd/public/detail?swItemId=ob_148652_1&swEnvOid=4158

hope it will help

View solution in original post

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2 REPLIES 2

‎12-26-2016 08:03 AM

HP Recommended

Hi:

 

What is the full model number of your notebook?

 

You need to install the Intel Dynamic Platform and Thermal Framework Client Driver, but there are several versions of it depending on what processor your notebook has (Kaby Lake, Skylake/Braswell, etc.).

Was this reply helpful? Yes No

‎12-31-2016 01:22 AM

HP Recommended

My computer look like this:x360-2.jpg

It has name: hp pavilion 13 x360 convertible
i find a solution from driveridentifier.com but it isn't HP software, here is the truth link:

http://h20564.www2.hp.com/hpsc/swd/public/detail?swItemId=ob_148652_1&swEnvOid=4158

hope it will help

Was this reply helpful? Yes No
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