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Looking for the latest bios for my HP touchsmart 15-d023cl product number= F5Y20UA#ABA,[Personal Information Removed] My mainboard crashed zapped 1 memory stick, corrupted the hard drive i had my bios files on and cant find the last bios update file to update the replacement mainboard. any help would be greatly appreciated.

1 REPLY 1
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Hello @stech21 

 

See:

HP Software and drivers HP 15-d069wm TouchSmart Notebook PC 

 

Direct Download:

 

HP Notebook System BIOS Update (Intel Processors)

F.1B Rev.A14.2 MBAug 23, 2016Download

Fixes:

- Provides improved security of UEFI code. NOTE: HP strongly recommends transitioning promptly to this updated BIOS version which supersedes all previous releases.

 

The most important document for service work:

Maintenance and Service Guide

 

Good luck

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.