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HP Recommended
HP ENVY - 17m-bw0013dx
Microsoft Windows 10 (64-bit)

Anybody know the correct battery replacement HP ENVY - 17m-bw0013dx . The HP parts store is not useful for me. Says it cannot find my product name when I use the 3 step "Parts guider" I cannot figure out the correct product name. Also I noted some batteries not orderable through the parts store. Where would you get one

 

Just trying to get a jump on it. I'll have the correct torx screwdriver by the end of the week to open it up and look

 

Would still like to get recommendations on where to buy

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@acls2x, Welcome to the HP Support Community!

 

This model Notebook uses a 3-cell, 52.5 Wh Li-ion battery. The part number is L09281-855. For more info, you may refer to page 26 of the service guide. You may buy it from online sites like eBay or Amazon. You may also check in local computer stores.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

View solution in original post

1 REPLY 1
HP Recommended

@acls2x, Welcome to the HP Support Community!

 

This model Notebook uses a 3-cell, 52.5 Wh Li-ion battery. The part number is L09281-855. For more info, you may refer to page 26 of the service guide. You may buy it from online sites like eBay or Amazon. You may also check in local computer stores.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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