• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎05-27-2024 03:12 PM

HP Recommended
Product: HP Pavilion 14 Laptop PC 14-dv2000 (4Z016AV)
Operating System: Microsoft Windows 11

I have an issue that my new HP Pavilion 14 Laptop PC 14-dv2000 (4Z016AV) battery have been consumed on daily basis during the laptop was shut down. and this depends on how many days the laptop was closed until completely drained. would you please help on this issue urgently. I already did Bois update, stopped USB charging while laptop are in shut down mode but still no success. 

The laptop still new just bought from 5 months back.

Category:
1 REPLY 1

‎05-27-2024 05:39 PM

HP Recommended

@ahmed232 

 

That is normal, battery will drop a bit 1% or 2% is ok), if too much we need to fix. Please try

 

              https://onsitego.com/blog/laptop-battery-drain-problem-fix/

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.