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- HP Community
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- new HP laptop keyboard are loose and keep falling off

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04-17-2023 04:36 PM
Two Key covers (Y and K) on my new HP laptop keyboard are loose and keep falling off. How can I get replacements for them. It is 17-cn1053cl.
The keys on this keyboard all feel flimsy. What a shame.
04-20-2023 07:56 PM
Hi @Tal2023,
Welcome to the HP Support Community.
I'd like to help!
This unit needs service. You will need additional support from our internal teams in HP. For that to happen, we will give you additional instructions/information via Private Message.
Please check your inbox on the forums page for private message.
If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!
Nal_NR-Moderator
I am an HP Employee